Frequently asked questions about Live Audio.
How can we help?
Mobile and Web app
To change your password for both the tracking app and to manage your account, go to logistimatics.com/my-account
You can purchase additional hours of audio for $3/ hour. Hours of audio purchased this way do not expire and are shared among all trackers on your account. Once purchased, they should be available for use immediately. If you’re having … Continue Reading
By setting up a geofence (an area on the map), you can be alerted when the tracker enters/exits the geofence area.
You can add another user to your account by logging in at https://gps.logistimatics.com/ Go to Account > Manage Users and create the new user
Download current locations for all trackers Log in to https://gps.logistimatics.com Click the downward arrow that says “Download these points” to get the current locations of all your trackers. Download locations for a particular tracker Log in to https://gps.logistimatics.com Select the … Continue Reading