Asset 432 FAQ

All you need to know about your Asset 432

Mitch Logistimatics avatar
Written by Mitch Logistimatics
Updated over a week ago

How does the Asset 432 report?

The Asset 432 tracker has the capability to report 1, 2, or 4 location dots per day depending on the reporting mode it is set to through commands. The initial report time can also be set, for instance, the tracker can be scheduled to report 4 times per day starting at 11:00 am. If you need to set a specific reporting time, you can reach out to our support team for assistance.

The standard reporting intervals for the Asset 432 are as follows:

1. Every 24 hours (1 per day)

2. Every 12 hours (2 per day)

3. Every 6 hours (4 per day)

Moreover, the Asset 432 can also be set to 'repo' mode via commands. When repo mode is activated, the tracker will report every 2 minutes for 1 hour. However, the tracker will only accept the repo mode command when it is scheduled to wake up on the current reporting mode.

It's important to note that the frequency of reporting dots on the map correlates with the percentage of battery life remaining. Frequent reporting will use up more battery life, thus shortening the lifespan of the battery. To ensure long battery life, the device enters a sleep mode between reports, and it cannot be woken up during this time. Any commands sent to the device while it is sleeping will not be received until the tracker's next scheduled report.

Example:

Suppose the device reports every 6 hours, and the tracker's last report was at 8:00 am. The next report is scheduled for 2:00 pm, which is also the time when the device will be available to receive new commands or changes to its reporting mode.

To set/change the reporting mode open the app, go to your desired tracker from the landing page, once on the tracking map just below the screen you will see commands, then click on “new”. From here you can select the desired reporting mode.

Will it trigger Geofence alerts?

Certainly, but it's important to note that geofence alerts work differently on the Asset 432 compared to real-time trackers. In this case, when a geofence alert is triggered, the device must report either inside or outside of the geofence in order to send an alert. So, for example, if the Asset 432 is reporting inside the geofence and then leaves before the next report, when the next report comes in, an alert will be triggered.

How to turn the tracker on/off?

Here are the steps to turn the Asset 432 tracker on or off:

1. Remove the 4 rubber plugs on the device.

2. Unscrew the 4 screws to separate the two halves of the device. Turn the device so that the magnet side is up and pull up on the lip near one of the screw holes.

3. Toggle the switch to either on or off.

4. If you turn the switch on, press the button located above the on switch, and a bright light will come on. Then, put the two halves of the device back together.

Please note that the Asset 432 tracker is shipped already powered on unless otherwise requested by the purchaser.

How long does the battery last?

The extended battery life of the Asset 432 makes it an attractive option. The device's battery life can last for the following periods at varying reporting frequencies:

- 1 location report per day: up to 36 months

- 2 location reports per day: up to 18 months

- 4 location reports per day: up to 9 months

However, if the tracker is set in repo mode, it can consume a considerable amount of battery life.

Where and how do I mount the Asset 432?

The device can be installed in any location that is not completely surrounded by metal. For optimal performance, it is recommended to mount the device facing the sky.

There are two methods to mount the device. The first method involves magnetically attaching the device to a flat piece of metal, ensuring a secure fit. Alternatively, the device can be screwed onto the surface where it will be placed.

How do I replace the Battery?

To replace the battery please see this instructional video.

Please remember to switch on the device's on/off switch before reassembling the tracker.


What's next?

If you have any questions or need assistance, please visit our Support Center at https://logistimatics.com/contact/ or contact us at support@logistimatics.com.

You can also find helpful video tutorials and FAQs on our website to further enhance your experience. Thank you for choosing Logistimatics, and we wish you a seamless tracking experience!

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