If you are having trouble activating your tracker then check this list of information and links regarding activation troubleshooting. Purchased directly from Logistimatics.com When you purchase a tracker directly from Logistimatics.com, an account is created for you with the … Continue Reading
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Account and billing
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You cannot change your tracker’s subscription billing date once it is activated. Your tracker’s subscription billing date is set on the day you activate your device. The subscription will then charge the card you paid with every 30 days until … Continue Reading
To change your password for both the tracking app and to manage your account, go to Account Details
Log into your Logistimatics account: https://logistimatics.com/my-account/ Look under the section “Inactive trackers”. Find the tracker you want to reactivate and choose which subscription option you are want, and select “Activate”. Select “Proceed to checkout” on the next page (make sure … Continue Reading
In order to change the ownership of a tracker, between one existing Logistimatics account to another existing tracking account, Customer Support will need consent from both parties. The current account owner must first relinquish ownership by sending an email to … Continue Reading