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Car Charger Tracker

Does My Tracker Record Audio?

No audio is collected or recorded from any of the GPS devices that Logistimatics sells. Some Logistimatics GPS trackers have a Live Audio feature. Live Audio features audio that is live on a call just like a call to your cell phone. Logistimatics cannot recover live audio after it has occurred.   Have more questions… Continue Reading

When I call my tracker, it rings and hangs up. Why?

If your tracker rings once or twice and immediately hangs up, the cause is most likely that you have not set the SOS number. The tracker will hang up if it does not recognize the phone number that is calling it. This video explains how to set your SOS number. When you set the SOS… Continue Reading

I ran out of audio minutes. How can I add more?

You can purchase additional hours of audio here. Hours of audio purchased this way do not expire and are shared among all trackers on your account. Once purchased, audio time will be available for use immediately. If you’re having problems with live audio, please see our live audio FAQ.

How can I improve the audio quality of my tracker?

Our trackers with live audio have a small microphone hole usually on the front face or side of the tracker. This hole needs to be pointed in the direction of the person speaking. If you can place it out in the open, do so. In our experience, the best hidden location inside a car is… Continue Reading