To configure alerts in your mobile app, select Alerts at the bottom of the map screen. Alerts will be beside Map, Info, and Commands.

Under Alerts, you will see a list displaying all the recent alerts your tracker has sent. Select the three dots in the top right-hand corner of the app to go to Alert Settings. Under Alert Settings, you can toggle on/off:

  1. When the tracker enters/exits a geofence
  2. When your tracker has a low battery
  3. When the device has shipment irregularities (feature for shipment tracking only)

Under Alert Settings, can also choose if you want alerts to be sent via email, via text message, or via mobile (push) notifications.

To configure alerts in the web app, go to and login to your account. You can then configure alerts by selecting Alerts from the top menu.