Monthly and Prepaid Subscriptions
- Log in to your account on the My-Account page.
- Once you are logged in, click on Subscriptions.
- On the next page all subscriptions are listed if there are multiple. Select view on the subscription you want to cancel.
- Select cancel on the next screen.
If you cancel your monthly or prepaid subscription before the next payment date then your subscription switches to pending cancellation status.
- You will not be charged again for the next payment when your subscription is in pending cancellation status.
- The subscription fully cancels at the end of the current prepaid period. Tracking service continues active until that date.