Getting your Micro 420 setup and running, with speed and simplicity in mind.
Charging Your Device
Charge the tracker with the provided USB cable. The tracker will blink red, green, and blue continuously while charging and solid lights when fully charged. To turn on the tracker, press and hold the power button on the top until it blinks red, green, blue.
When powering down the device, it will vibrate.
Fully Charged—Solid Red Light
Downloading the App
- Download the “Logistimatics” app:
- Tap install. You may need to enter your Google Play or Apple ID password to download the app. If you have not installed an app before, you will be asked by Google or Apple to enter your credit card information.
- Once installed, open the app and login with the same email and password you used when purchasing the device.
When first turned on after charging, allow a few minutes to find a signal to report your location. Place it in your window or take it outside to get a clear view of the sky for this initial report.
The tracker can report its position two ways: a precise GPS location and an approximate location based on nearby cell towers.
An approximate location would be issued if the device isn’t able to get a clear signal to report, isn’t powered on, or has been stationary for a period of time. The device would report its location based on nearby cell tower positions, these positions are indicated by a white pin and a large blue circle showing the approximate location. If the device cannot get a clear signal for a standard GPS report because it is in a garage, for instance, it would often issue a cell fix as a result.
What Reporting Looks Like
By default, the Micro 420 reports every 30 seconds.
Reporting modes can be changed by going to the Commands tab at the bottom of the screen and selecting New.
A. 24hrs of tracking at 30 second reporting
B. 30 second reporting
C. 2 minute reporting
D. Cell fix
Micro 420 stopped tracking
Either the Micro 420 is powered off or it may have moved into an area of limited 4G cell coverage.
In the coverage map, “Partner” coverage does not work for 4G devices like the Micro 420.
Micro 420 vibrates when pressing the center button
The center button is an SOS button. When pressed, it will force a report on your tracking map when it is connected to the network.
Micro 420 is not showing its exact location
Either the Micro 420 is indoors where it cannot get a strong GPS signal or it is not set to report frequent GPS positions (for example, every 2 minutes, every 1 hour, every 2 hours). To change reporting frequencies, go to the Commands tab and press New to select a new mode.
By default, Micro 420 reports every 30 seconds when moving. Once the device reports again, it will accept the new command to report at different intervals—what the reporting is set to will remain until it is due to report and accepts the new commands.
It will begin reporting GPS positions as soon as it moves outside again or is due to report.