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Before you Buy FAQ
Before you Buy FAQ

Answers to some common questions about our subscription plans, the billing process, packaging, and return policy.

Mitch Logistimatics avatar
Written by Mitch Logistimatics
Updated over a week ago

How does billing work for your monthly service?

For most of our trackers, you'll pay $24.95 per month per tracker if you're paying month-to-month. If you pay for 12 months in advance, you can get extra discounts. We'll add taxes to your bill based on where you live.
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You can stop or suspend the service at any time. To start tracking, just follow the instructions on our GPS tracking service and pricing here.


What kind of packaging will my trackers come in?

We'll ship your tracker in a plain cardboard box without any branding. The return address won't say "Logistimatics," but it'll show our location in Greensboro, NC. On your monthly bank or card statement, you'll see "Logistimatics" as the payee.

If you need different packaging, just let us know!


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What is your return policy?

We believe in the quality of our products and services, which is why we offer a 30-day money-back guarantee. If you're not satisfied with your purchase for any reason, please see our return policy here for instructions on how to return your item.


What's next?

Ready to start tracking what matters most?

Check out our Most Popular trackers on our website
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Are you looking to buy 10 or more trackers, or are you a business looking for more information about our devices or platform?

Contact our Sales Team, and we'll be happy to help you find the right tracking solution.


If you have any questions or need assistance, please visit our Support Center at https://logistimatics.com/contact/ or contact us at support@logistimatics.com.

You can also find helpful video tutorials and FAQs on our website to further enhance your experience. Thank you for choosing Logistimatics, and we wish you a seamless tracking experience!

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