No audio is collected or recorded from any of the GPS devices that Logistimatics sells. Some Logistimatics GPS trackers have a Live Audio feature. Live Audio features audio that is live on a call just like a call to your … Continue Reading
How can we help?
Charging Your Device Charge the tracker with the provided USB cable or magnet charger. The tracker will glow solid red while charging and blink red when fully charged. You must turn on the tracker after charging it. Hold down the clear power … Continue Reading
FAQ for why isn’t my tracker reporting?
Downloadable PDF of the Quick Start Guide.
If your tracker rings once or twice and immediately hangs up, the cause is most likely that you have not set the SOS number. The tracker will hang up if it does not recognize the phone number that is calling … Continue Reading
You can purchase additional hours of audio here. Hours of audio purchased this way do not expire and are shared among all trackers on your account. Once purchased, audio time will be available for use immediately. If you’re having problems … Continue Reading
Our trackers with live audio have a small microphone hole usually on the front face or side of the tracker. This hole needs to be pointed in the direction of the person speaking. If you can place it out in … Continue Reading
You can ignore this text message. The tracker has a mode where it can send an alert any time it starts moving. We do not support this mode because it results in dozens or hundreds of alerts per day. This … Continue Reading
The Mobile 200 will stop charging after 5 hours to avoid damaging the battery. If the wall plug does not provide enough current during that time to fully charge the battery, it will not be fully charged. Please make sure … Continue Reading
The graphic below demonstrates some examples of typical placement for inside and outside of a vehicle.