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Mobile 200

Mobile 200/200i — Getting Started Instructions

Charging Your Device Charge the tracker with the provided USB cable or magnet charger. The tracker will glow solid red while charging and blink red when fully charged. You must turn on the tracker after charging it. Hold down the clear power … Continue Reading

Mobile 200/200i — Getting Started Instructions

Charging Your Device Charge the tracker with the provided USB cable or magnet charger. The tracker will glow solid red while charging and blink red when fully charged. You must turn on the tracker after charging it. Hold down the clear power … Continue Reading

Live Audio FAQs

Live audio frequently asked questions

My tracker is not updating/reporting location

FAQ for why isn’t my tracker reporting?

Mobile 200 – Quick Start Guide

Downloadable PDF of the Quick Start Guide.

Mobile 200 – Setting Your SOS Number

Setting the SOS number on a device is the process of assigning a phone number – usually a personal mobile phone – to a device so the live audio feature can be used. Once the SOS number is set on … Continue Reading

When I call my tracker, it rings and hangs up. Why?

If your tracker rings once or twice and immediately hangs up, the cause is most likely that you have not set the SOS number. The tracker will hang up if it does not recognize the phone number that is calling … Continue Reading

Why isn’t my tracker charging?

Your tracker may be charging, but has turned itself off in order to charge faster and therefore isn’t updating its battery % in the app. To use your tracker and see the updated battery level in the app, you will … Continue Reading

I ran out of audio minutes. How can I add more?

You can purchase additional hours of audio here. Hours of audio purchased this way do not expire and are shared among all trackers on your account. Once purchased, audio time will be available for use immediately. If you’re having problems … Continue Reading

How can I improve the audio quality of my tracker?

Our trackers with live audio have a small microphone hole usually on the front face or side of the tracker. This hole needs to be pointed in the direction of the person speaking. If you can place it out in … Continue Reading

What does “Error please first enable vibration alarm” mean?

You can ignore this text message. The tracker has a mode where it can send an alert any time it starts moving. We do not support this mode because it results in dozens or hundreds of alerts per day. This … Continue Reading

My Mobile 200 only charges to 50%. How can I fix this?

The Mobile 200 will stop charging after 5 hours to avoid damaging the battery. If the wall plug does not provide enough current during that time to fully charge the battery, it will not be fully charged. Please make sure … Continue Reading

Does My Tracker Make Noise?

All Logistimatics trackers, with the exception of the Qbit (see below**), are built without speakers that are able to project sound. Therefore, you NEVER need to worry about your tracker making a sound that someone else may hear. Does the … Continue Reading

Tracker Placement

The graphic below demonstrates some examples of typical placement for inside and outside of a vehicle.  

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