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KB > Qbit – Getting Started Instructions

Qbit – Getting Started Instructions

Getting your Qbit set up and running, with speed and simplicity in mind.

Charging Your Device

Charge the tracker with the provided USB cable. The tracker will glow solid red while charging and blink red when fully charged. To turn on the tracker, press and hold the center button (also known at the SOS button) until it blinks red, green, blue.  You will need to turn on the Qbit after every charge.

Charging (solid red)

Solid red while charging

Fully charged (blinking)

Blinking red when fully charged. Don’t forget to turn it on by pressing the button!

Downloading the App

  1. Download the “Logistimatics” app:
  2. Tap install. You may need to enter your Google Play or Apple ID password to download the app. If you have not installed an app before, you will be asked by Google or Apple to enter your credit card information.
  3. Once installed, open the app and login with the same email and password you used when purchasing the device.
Login Screen for App

How it Works

The Qbit is a two-way audio receiver, as well as a GPS locator.
Much like a phone, the Qbit can make and receive calls. In order to use this feature, you will setup your SOS number as your phone number.

Instructions on how to set up your SOS number

When calling the device, it will ring like a phone. By pressing the SOS button in the center of the device, the call will be connected.
More information on how to set up your Qbit to silently listen in and other Stealth Mode features, see the link above.

GPS Tracking

When first turned on after charging, allow a few minutes to find a signal to report your location. Place it in your window or take it outside to get a clear view of the sky for this initial report.

The tracker can report its position two ways: a precise GPS location and an approximate location based on nearby cell tower and Wifi access points.

By default, the Qbit reports approximate positions based on nearby cell towers and Wifi access points to save battery. These positions are indicated by a white pin and a large blue circle showing the approximate location. Also, if the Qbit cannot get a clear view of the sky for a GPS fix, it will report an approximate location.

You can turn on GPS tracking which gives much more precise locations (often down to ~15 feet or so), but uses more battery power.

What Reporting Looks Like

These reporting modes can be changed by going to the Commands tab at the bottom of the screen and selecting New.

A. 24hr tracking at 30 second reporting

This shows you all the tracking for the day at 30 second reporting

B. 30 second reporting

30 second tracking is useful for exact traces as a car travels

C. 2 minute reporting

Two minute reporting is good for spotting where someone has stopped but doesn’t show exactly how they got there

D. Cell fix

A cell fix gives only an approximate location when GPS reporting is turned off or the Qbit cannot get a good view of the sky

Troubleshooting

Qbit stopped tracking

Either the Qbit is out of battery or it may have moved into an area of limited 2G cell coverage. The Qbit runs on an older cellular technology that requires less power, but is not as widely deployed as 4G.

View 2G coverage map.

In the coverage map, “Partner” coverage does not work for 2G devices like the Qbit.

Qbit hangs up when I call it

The Qbit does not recognize your phone number. Please see these instructions on setting the SOS number for your Qbit.

Qbit makes noise when I call it

For stealth listening, do not call the Qbit, instead text it

MONITOR#

and it will call you back silently. For more instructions on making the Qbit silent, see these instructions.

Am I limited to 2 hours of audio?

Two hours of audio is included in the monthly plan, but you can always purchase more audio for $3 an hour.

Qbit is not showing its exact location

Either the Qbit is not set to report GPS positions (go to the Commands tab and press New to select a new mode), or it is indoors where it cannot get a strong GPS signal. It will begin reporting GPS positions as soon as it moves outside again.

Quick Start Instructions