Cancellation + returns are easy.
Canceling service is easy
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Cancel service any time by going to My Account, selecting your subscription and clicking “Cancel”.
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Your subscription will auto-renew unless explicitly cancelled.
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Tracking service fees cannot be refunded or prorated after 30 days.
Product returns are easy
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All products include a 30-day, no questions asked return policy beginning from the order date.
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All returned hardware must be in good condition and include the original packaging. Products returned without original packaging are subject to a 10% restocking fee.
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We will refund the purchase after we receive the device.
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Tracking service fees cannot be refunded or prorated after 30 days.
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To start a return, please submit an Orders / Shipping support ticket
If you are having problems, we want to help! Please contact us and we will fix the problem.